Shipping policy


  • We ship orders within 1–2 working days.
  • Delivery options and costs are shown at checkout.
  • UK delivery: Usually takes 2–4 working days.
  • International delivery: Available to selected countries. Delivery times vary depending on location and local postal services.
  • Customers are responsible for any customs duties, taxes, or import restrictions in their country.
  • Lumeo is not liable for delays caused by couriers, customs clearance, or international regulations.
  • We are unable to refund or replace orders held or rejected by customs in the destination country.